Resilience KPIs: The Devil is in the Details 😈💼🔍
Key Performance Indicators, or KPIs, are valuable for measuring organizational performance. However, it is essential to recognize that KPIs are not a one-size-fits-all solution, and they can be easily misused if not implemented thoughtfully. One common misuse of KPIs is relying too heavily on them when measuring divisional performance. When KPIs are the only metric […]
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